Wholesale Policies

Thank you for your interest in carrying Mitala Candle Co. The following policies apply to all orders placed directly with us via wholesale@mitalacandleco.com. Orders placed through third-party platforms, including Faire, are subject to that platform's separate minimums, shipping rates, and return policies.

PRICING & ORDER MINIMUMS

  • Initial order minimum: $250
  • Reorder minimum: $350
  • Set size: Each scent is sold in sets of 4 units

HOW TO ORDER

New to wholesale? Start by submitting our wholesale application.

To place a wholesale order, email us at wholesale@mitalacandleco.com with your order details. All candles are made to order. Production begins once payment is received.

LEAD TIME

  • Average production time: 10-14 business days
    (May vary based on season, order volume, and availability)
  • Rush orders available with a 15% rush fee (subject to approval)

SHIPPING & DELIVERY

Shipping costs are calculated by our team and included on your invoice before production begins.

  • U.S. Shipping: UPS Ground (Contiguous U.S. only)
    • Orders under $400: $40 flat rate
    • Orders $400 and over: Free UPS Ground shipping
  • International Shipping: UPS Worldwide
    Rates are calculated based on order weight, dimensions, and destination. Customer is responsible for all duties, taxes, and fees.

RETURNS & CANCELLATIONS

  • All wholesale orders are final sale
  • Orders cannot be canceled once payment has been processed
  • Damaged or missing items must be reported within five (5) days of delivery
    (Please include photos and your order number for review)

SAMPLES

We are pleased to offer 1oz candle samples upon request. If you'd like to experience our scents before placing an order, email us at wholesale@mitalacandleco.com with your shipping address and the scent(s) you'd like to explore, we'd love to send them your way.

Have questions? We're always happy to help. Reach out anytime at wholesale@mitalacandleco.com.

Updated: 08/22/26